Terms of Service

Thank you for choosing to use the platform services (hereinafter referred to as “the Service“) provided by InsightScope Hub (hereinafter referred to as “the Company”). By browsing or using the Service, you agree to be bound by these Terms of Service, Privacy Policy, and Cookie Policy (hereinafter collectively referred to as “the Agreement”). If you do not agree to any part of this Agreement, please do not register an account or use the Service.

Both the Company and you agree to use electronic documents as a means of expressing intent. Electronic document exchanges made under this Agreement shall have the same legal effect as written documents if their content can be completely presented and retrieved for future verification, unless otherwise mandated by law. The aforementioned electronic documents refer to records made through electronic means using text, sound, images, symbols, or other data that can adequately express intent and are suitable for electronic processing. The Company will preserve relevant electronic document data in accordance with the law. If you discover any errors in the information provided, you should immediately notify the Company for correction.

1. Service Description

The Service provided by the Company refers to content services delivered through this platform to members, including industry information, market trend analysis, research reports, professional knowledge articles, industry news, policy information, and expert opinions.
The Company provides different levels of content access based on membership tiers, with detailed information subject to the official announcements on the Company’s website.
The Company reserves the right to adjust service content according to operational needs.

2. Membership Eligibility and Registration

Members applying to use the Service must be natural persons or legal entities with full capacity for civil conduct, or authorized representatives of legal entities.
Applicants must provide accurate information required by the Company during registration, including but not limited to name, email address, contact number, and other information sufficient for identity verification. If an applicant provides false information or impersonates others, the Company may reject their registration application or revoke their membership.
Members must immediately update their information through the member portal if there are any changes. Members shall bear any damages resulting from failure to update their information in a timely manner.
The Company reserves the right to review membership eligibility. Applicants will only obtain membership status after passing the Company’s review and completing the registration process.

3. Member Account and Code of Conduct

Account Usage and Management

Members must properly safeguard their account and password information and use them in a secure and correct manner. Members who fail to fulfill the aforementioned obligations shall bear all legal responsibilities for any disputes or damages arising from lost, stolen, or impersonated account credentials. If the Company suffers damages as a result, the Company may claim compensation from the member and suspend the member’s platform access privileges until damages are fully compensated.
The Company has the right to review registration information provided by members. Members must guarantee that all information provided and maintained during registration and use of the Service is complete, accurate, and reflects actual circumstances. Members must immediately notify the Company of any changes to their information. If it is discovered that a member has provided false information or failed to promptly notify the Company of information changes, the Company may cancel or suspend the member’s account and refuse to provide part or all of the Service without bearing any responsibility.
If members discover their account or password has been stolen or shows unusual activity, they must immediately notify the Company. The Company may take necessary measures to suspend the account’s usage. The Company shall not be liable for damages caused by stolen member accounts or passwords.

Member Code of Conduct

Member shall not use the Service and/or platform to post or produce material that is unlawful, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise of an offenseive or adult nature. Members must ensure that all content posted on the platform (including but not limited to statements, descriptions, documents, and other related materials) does not infringe upon any legal rights of others, including but not limited to intellectual property rights, reputation rights, and commercial goodwill. If such infringement occurs and is reported by other members or verified by the Company, the Company may remove such content without prior notice and subsequently notify the member of their violation. If a member violates this provision again after being notified of their violation, the Company may, depending on the severity of the situation, suspend part or all of the member’s account functions.

Declarations and Warranties:

User Consent and Platform Interaction

By using this Service, members consent to the collection and. use of their personal data as outlined in the Privacy Policy and Cookie Policy. Continued use of the Service implies acceptance of these practices.

Members have the legal authority, rights, and capacity to enter into and comply with this Agreement, and when members express any intent or take any action under this Agreement, they have complete authorization to implement such actions.

Members use the Service for legitimate purposes and will comply with the terms of this Agreement and all applicable laws, regulations, codes, policies, and rules. Any violation will be considered a material breach of this Agreement, and the Company may terminate this Agreement immediately.

4. Intellectual Property Rights

All tangible and intangible assets used by the Company in the Service are owned by the Company or other legitimate rights holders. The Company hereby grants members a limited, revocable, and non-transferable license to use the Service. Members may only use the Service as stipulated in these terms and may not reproduce, distribute, modify, reverse engineer, or create derivative works.
The aforementioned license includes members’ rights to access software or works on devices, media, or platforms that they own or have legal rights to use in accordance with these terms. Members do not have any rights to proprietary software and its documentation, or any enhancements or modifications related to the works or software, nor the right to use any Company logos, trademarks, trade names, domain names and other distinctive brand features therein. Members may not sublicense, assign, or transfer any licenses granted by the Company; any attempts at such sublicensing, assignment, or transfer shall be void. Furthermore, reproduction, distribution, modification, reverse engineering, or creation of derivative works of the software or works is prohibited. When members post any content protected by intellectual property rights on the Company’s websites, platforms, or applications, they must ensure they have obtained legitimate intellectual property rights or legal authorization from the rights holders for such content.
No one may use artificial intelligence tools, models, or other similar technologies to capture, train, learn, analyze, process, or generate any derivative content, materials, or works from any content on this platform (including but not limited to text, images, audio, video, and other data) without the Company’s prior written consent. In case of violation, the Company may immediately terminate the member’s right to use the Service and claim compensation from the member for any damages incurred by the Company as a result.
If members engage in any actions that infringe upon the intellectual property rights of the Company or third parties, they shall bear all legal responsibilities and compensate the Company for any damages incurred as a result, including but not limited to actual damages, related expenses, and other consequential losses.

5. Service Fees and Refund Policy

Fee Payment

Auto-Renewal Terms

By subscribing to a monthly plan, members agree that their. subscription will automatically renew each month and authorize recurring billing unless they cancel before the next billing cycle. Renewal terms are stated clearly at the point of subscription confirmation.
Members shall pay for the Service using credit cards.
The Service uses a monthly subscription system, with automatic charges to the member’s designated credit card each month.
Members must ensure their credit card information is correct and has sufficient credit limit. Members shall bear responsibility for any service interruption due to failed credit card payments.

Subscription Cancellation and Refund Policy

Members may cancel their subscription at any time through the member portal. Cancellation will take effect at the end of the current paid cycle, and service will continue until the end of the paid subscription period.

Refunds will be provided only in the following circumstances:

New members may request a full refund within 3 days of subscription start date if they have not actually used the Service.
If the Company’s service system experiences a major malfunction causing service interruption for 24 consecutive hours or more, the Company will refund the monthly service fee proportional to the actual interruption time.
When service cannot be provided due to reasons attributable to the Company.

Refund Processing

International Refund Processing

Refund processing timelines for international transactions may extend beyond the typical 5-10 business days due to third-party bank operations. The Company is not responsible for such delays.

Eligible refunds will be returned to the original payment credit card account.

Refund processing time depends on each issuing bank’s operations, typically taking 5-10 business days.

6. Service Suspension

The Company will notify members in advance when conducting platform server, hardware, or software inspection, maintenance, or upgrade operations, and may suspend part or all of the platform services for a specified period.

The Company may suspend part or all of platform services without prior notice under the following circumstances:

Failures or incidents involving computer systems, network equipment, or telecommunications lines;
Natural disasters, power outages, third-party actions, or other force majeure events.

When service is suspended due to the above circumstances, members may not request refunds or claim compensation for damages.

7. Disclaimer and Limitation of Liability

Third-Party Tools and External Links Disclaimer

The Service may include references or links to third-party tools, platforms, or resources. The Company is not responsible for the accuracy, functionality, or security of content from such third parties and disclaims all liability arising from their use.

Data Handling and Protection

The Company implements technical and organizational measures to safeguard personal data collected through the Service, including access controls, encryption, and secure processing protocols. All user data is processed in accordance with the GDPR, UK GDPR, and CCPA where applicable.

Data Retention

User data will only be retained as long as necessary for the purposes. described in the Service, or as required by applicable law. Data will be securely deleted or anonymized upon expiration of retention obligations.

The use of the Service, platform and its contents are at Member’s sole risk. and the Service, platform and its contents are provided “as is” and “as available” without any express or implied warranty of any kind including warranties of merchantability, noninfringement of intellectual property, of fitness for any particular purpose. Any contents downloaded or otherwise obtained through the use of the Service and/or platform is done at Member’s own discretion and risk and Member shall be solely responsible for any damage to Member’s computer system or other device or loss of data that results from the download or access of any such content.

All works, information, data, images, audiovisual content, and other types of messages provided by the Company are personal opinions, market analyses, professional interpretations, and other expressions from original providers or content creators. Such content is for reference only and should not be considered as the Company’s official position or opinion. Users should judge the credibility of all content themselves. The Company bears no legal responsibility for any direct or indirect losses resulting from decisions, investments, or other actions taken by users based on their reliance on or use of the above content.

To the maximum extent permitted by law, the Company’s liability for damages or breach of contract regarding members’ use or inability to use the Service, as stipulated by law or this Agreement, shall be limited to the total service fees received from the member or the total service fees for 2 years, whichever is lower. In no event shall the Company be liable for any direct, indirect, special or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the performance, use or inability to use any software, documents, contents, information, or the Service or platform.

The Company shall not be liable for any compensation to members when required to provide relevant information, suspend part or all services to members, or take other legally required actions due to court or administrative agency judgments, orders, or requests.

Unless otherwise agreed, the Company shall not be liable for damages caused by natural disasters, war, terrorist activities, strikes, labor disputes, government actions, judicial orders, or other force majeure events.

The Company will regularly back up and maintain the platform system and take reasonable measures to ensure data integrity and security. However, due to technical limitations of system operations, the Company cannot completely guarantee against data loss or damage. The Company shall not be liable for compensation if data errors, loss, or backup failures occur due to reasons not attributable to the Company.

8. Termination of Agreement

Data Subject Rights (GDPR/CCPA)

Users have the right to request access to, correction of, or deletion of their personal data. Users may also request data portability or object to certain types of data processing. These requests can be submitted through the designated contact in the Privacy Policy.

California Consumer Rights

California residents have the right to request disclosure of personal data collected, opt out of its sale (if applicable), and request deletion. The Company does not sell personal data, but respects all applicable opt-out provisions.

The Company may terminate this Agreement under the following circumstances

When a member violates any terms of this Agreement and fails to remedy the violation within the period specified in the Company’s notice.
When a member engages in illegal activities or is involved in illegal matters, as verified through investigation.
When a member provides false identity information, as verified through investigation.

Upon termination of this Agreement, the member’s account and related rights will also be terminated. The Company will cease providing all services and, except as required by applicable laws, the Company has no obligation to retain any data.

9. Notifications

Unless otherwise agreed, any notifications from the Company to members under this Agreement shall principally be in English, but may exceptionally be in Chinese when necessary, and shall be made through one of the following methods:

In writing;
Via email, prominent website locations, social media, platform application, or SMS notification; and
Other methods agreed upon by members.

The following circumstances shall be considered valid receipt of Company notifications by members:

For postal mail, two days after mailing or upon delivery to the relevant address;
For email, prominent website locations, social media, platform application push notifications, or SMS notifications, 24 hours after notification; and
If members fail to provide an address or other contact information, the platform may post notifications in prominent locations on the platform to notify members. Members should regularly browse and understand any notification content.

Members should immediately update their contact information on the platform when changes occur to ensure the Company remains informed.

10. Adjustment and Amendment of Agreement

The Company reserves the right to adjust or amend this Agreement at any time based on government policies, relevant legal regulations, or operational needs. If any adjustments or amendments are made to this Agreement, the Company will notify members through announcements or email, and such amendments will take effect on the eighth day from the date of notification. If members continue to use the Service after the amended content takes effect, they shall be deemed to have agreed to and accepted all terms of the amended Agreement.

11. Miscellaneous

Cross-Border Use and Localization

This Service is accessible globally. Users are responsible for ensuring that their use of the platform complies with all applicable local laws, regulations, and restrictions relevant to their jurisdiction.

Any waiver by either party of rights claims regarding any breach of the terms of this Agreement shall not be deemed as a waiver of any other or subsequent breaches.

The provisions of this Agreement are severable. If any provision of this Agreement is illegal or invalid, it shall not affect the validity of other provisions.

The parties agree that the interpretation and performance of this Agreement shall be governed by the laws of the Republic of China. Unless otherwise provided by law, the parties agree that the Taipei District Court in Taiwan shall be the court of first instance for any disputes arising from this Agreement.

Any matters not covered by this Agreement shall be resolved fairly in accordance with relevant laws, customs, and principles of good faith.